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Average rating:  
 13 reviews
by Larry D., Florida Spring and Axle Service on Herndon Carr Insurance Broker

I’ve been dealing with Reed Herndon for over 2 decades. He has always steered me in the right direction and provided impeccable service, not to mention including the best possible rates for my personal and company insurance needs. This is one area of my life I don’t have to worry about…

by Beba, Florida Spring and Axle Service on Herndon Carr Insurance Broker

We at Florida Spring and Axle Service have been with Herndon Carr for many years. That in it’s self tells you that we value the service we have received from Herndon Carr & Co. The individuals that we deal with are kind and courteous. Our questions are answered in a timely matter, with emails to back everything up. We have gotten quotes from other brokers, however, we seem to find Herndon Carr & Co to be right on target.

Herndon Carr & Company has a team of highly professional representatives that will help you with all of your insurance needs. They have access to many insurance companies and will find a plan to “fit” your budget.

Thanks for your help by “dropping everything” to make me a happy customer.

Just a Quick note to tell you that I truly appreciate your service. I have had you insurance for several years and I have been in the office and I have called at least once or twice a year and have always had really Great service. You give me whatever I want or need regarding the insurance and I truly love your people and the way they treat me as a customer. Never a negative thought or word and just delightful service.

Thank you Linda, you were a joy to have you help us. We think you are the best.

I can’t say enough about the level of customer service your agency provides. If you have any type of customer survey or recognition program where I can sing your praises please let me know. You are great!

Thanks for all the years of help and great service! “Ya all” come up to Nashville and “take a visit”!!

Thank you so much Linda!!! I just faxed over the signed documents…. couldn’t have done it without ya!!! You “Rock”!!!

Dear Barbie: Thank you so much for all your help in resolving my adequate flood insurance issues for my condo in Florida. Not only am I extremely grateful for the efficiency and expediency you displayed in completing this task and communicating with my lender and me, but I cannot remember the last time a service agency displayed such concern and genuine interest in resolving an issue for their customer. I am engaged in the business of trying to gain information and resolve problems in the service industries on a daily basis, and am continually frustrated by the lack of professionalism and level of work ethic I encounter. You have proved to be a surprising and refreshing change and have restored my faith in the business process. Other companies would do well to take a lesson from your example. Thanks again and I look forward to working with you in the future.

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